Privacy Policy

This policy describes how Ban-Koe Companies, Inc., and its affiliates or subsidiaries that post a direct link to this Privacy Policy (collectively, “Ban-Koe”) collects and processes your personal information through your online and off-line interactions with us through our services, products, communications, and websites that refer to this Privacy Policy and where Ban-Koe may obtain and control your personal data from a third party (collectively, the “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

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Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Services, you agree to this privacy policy. If you do not agree with our policies and practices, do not use our Services.

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This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Information We Collect About You and How We Collect It

We collect several types of personal information, such as:

 

•  Information You Provide to Us:   

This includes personal information that you provide to us by filling in forms on our websites, contacting us for more information about our products and services, engaging with our customer service teams, registering to use our Services, and using our Services.

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This type of information may include your email address, registration information (such as your username and password), biometric information, geolocation information (including IP address), mailing address, name, phone numbers, payment information, information and documents regarding identity, including Social Security and driver’s license numbers, corporate and financial information, employment and credential information.

 

• Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the websites; and

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our websites and their contents to you.

• To provide you with information, products, or services that you request from us.

• To provide, troubleshoot, and improve our Services.

• To facilitate the purchase and delivery of our products and services, by taking and handling orders, delivering products and services, processing payments, and communicating with you about your orders, products and services.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our websites or any products or services we offer or provide though it.

• To make product or services recommendations and offer personalization, by identifying your preferences and personalizing your experience with our Services.

• To provide our voice, image, and camera products and services, by collecting and storing your voice input, images, videos, photographs, and other personal information to provide these products and services to our customers.

 

Cookies

To enable our systems to recognize your browser or device and to provide and improve our Services, we use cookies and other identifiers. We may collect the following categories of personal data automatically through your usage of our websites:

• IP address

• Information automatically collected through tracking and data-collection technologies such as cookies, web beacons and pixels, APIs, web services, scripts, browser analysis tools, and server logs. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our websites.

 

The following types of cookies are used on Ban-Koe websites:

• Required cookies: cookies that are necessary for core features of a site to operate properly.

• Functional cookies: cookies meant to provide a better user experience on the site.

• Analytics cookies: cookies that allow Ban-Koe, directly or through third parties, to evaluate and improve its performance.

 

We use the information collected through the use of cookies and similar technologies to make our websites easier for visitors to use and navigate, to assist in your registrations and login, to personalize the content, and to make information more relevant for you. In doing so, we may share your personal data with our third-party analytics vendors, like Google, to track and measure performance on our website, including information such as page activity and session duration. If you want to opt-out of Google Analytics, you can install the Google Analytics opt-out browser add-on [https://tools.google.com/dlpage/gaoptout].

 

Disclosure of Your Information

 

We do not sell personal data to third parties, but we do disclose your personal data to third parties, or allow third parties to collect your personal data. We may disclose personal information that we collect or you provide as described in this privacy policy:

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• Business Transfers: To our subsidiaries and affiliates as well as a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ban-Koe’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Ban-Koe about our website visitors and/or customers is among the assets transferred.

• Service Providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. An example includes sharing it with our third-party customer service provider, who may have access to personal information to perform its function but may not use it for other purposes.

• Business Partners: We may partner with other companies to provide you with products or services on a joint or “co-branded” basis. This Privacy Policy, and the collection, use, and disclosure of personal data described herein, apply in such instances. For example, we may share your personal data as part of a joint or co-branded service with our business partners.  In addition to this Privacy Policy, the relevant partner’s privacy policy may also apply.

 

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our terms of use [https://www.bankoe.com/terms-and-conditions] and other agreements we may have with you, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ban-Koe, our customers, or others.

 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Promotional Offers from the Ban-Koe. If you do not wish to have your [email address/contact information] used by the Ban-Koe to promote our own or third parties' products or services, you can opt-out by following the unsubscribe process appearing after you click on the “unsubscribe” hyperlink or at any other time by sending us an email stating your request to privacy.policy@bankoe.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Ban-Koe as a result of a product purchase, warranty registration, product service experience or other transactions.

 

Your Privacy Rights

You may, depending on the state you live in, have certain rights with respect to Ban-Koe’s use and disclosure of your personal data.

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Depending on where you live, you may have the right to request:

• Information about the personal information Ban-Koe has collected, used, and disclosed about you.

• Deletion of your personal data.

• Correction of your personal data.

• Transmission of your personal data to another controller.

• Withdrawal of your consent at any time or object to any use of your personal data.

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To exercise these rights, send us an email at privacy.policy@bankoe.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we are unable to provide the requested information or make the change you requested, we will provide you with the reasons for such decision.

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Ban-Koe will not discriminate against you in the event you exercise any of your privacy rights, such as by offering you different price points or Services, or providing you with a different level or quality of products, based solely on this request.

 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  

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The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

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However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Services.

 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the websites’ home pages. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our websites and this privacy policy to check for any changes.

 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy.policy@bankoe.com. In all communications to us about this Privacy Policy, please include the email address used for registration (if applicable), the website address, or the specific Services to which your provided personal data, and a detailed explanation of your request.  

 

International Data Transfers

Our websites are owned and operated by Ban-Koe in the United States. If you are visiting these websites from a country other than the United States, your communication with us will result in the transfer of personal data across international borders. We will only process your personal data with your consent, to perform a contract between you and us for our Services, to comply with legal obligations, or where we have a legitimate interest.